![]() ![]() I like what they're doing, but some of my customers complain that they do not have all the bells and whistles and knobs to fine-tune workloads that some of the competitors have. ![]() I would expect them to contact us immediately and tell us, "Hey, we identify the security threats, and let's plan together how to implement the security patches or whatever is needed to secure systems." Especially if there are critical security issues. I want them to initiate contact and have automatic requests for their clients to get the patching. Are there any patches or updates available, so we can protect those systems?" There were patches available, however, for some reason, we had to ask. And we need to do it now." Yet, with Pure, in a couple of situations, I can remember we tried to go to them and send an email or open a support case to ask them, "Hey, I'm pretty sure you are aware of these threats. We need to install these patches, and this is super urgent. They would say, "Hey, we had these vulnerabilities. With other vendors, they contact us immediately. When we start having some issues with transformer attacks and security threats, I had to contact Pure to ask about software patches. I'm not doing that kind of operation work, so I'm not sure what might be missing. I'm not in the operations, I'm not working with the console, creating or putting up a launch. I'm the one who chooses the technology however, after the implementation, I don't have too much contact. I’m not sure if there are features missing. I don't have any problems with the storage we have. That's why I don't have any other impressions. We are using Pure for something simple, which is just running a small VMware firm. I don't really have complaints about the solution. ![]()
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